Marghzar Colony Multan Road Lahore

We’re always open

Send us an email

    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    The shipping cost is PKR 220/- per 500 grams all over Pakistan.

    Charges of international orders are calculated based on the destination and the weight of your shipment.Β  Also, please ensure to check the Duty charges (if any) of your shipment as the duty charges will be payable to the courier company at the time of the delivery.Β 

    Please note that international orders may be subject to taxes & duties and will be the responsibility of the customer. Any applicable duties or fees (If any) will be collected at the time of order delivery.

    (95% of our international orders are sent through routes where customers don’t have to pay any taxes or duties.)

    Which payment methods are accepted in the Online Shop?

    For Pakistan: You can pay Cash On Delivery (COD) at your doorstep or pay via Credit as well as Debit Cards.

    For International orders: Payoneer, Xoom (A PayPal Service), Wire Transfer, and other Payment Gateways are available.

    How long will delivery take?
    Domestic Delivery

    2-5 working days

    International Delivery

    5-8 working days

    How secure is shopping in the Online Shop? Is my data protected?

    Yes, shopping through The Shoppies is 100% secure

    What exactly happens after ordering?

    For COD orders after we receive your order, we confirm order from customer through given contact details and process it further. The related product goes through all the necessary quality checks and after assurance we allow it for its packaging and it is further shipped to the respective address for delivery.

    For Online Orders our payment must first clear before order processing begins. Once payment clears within 24-48 hours, all orders will be processed in the order in which they were received. Orders placed over the weekend do not begin processing until Monday.

    Do I receive an invoice for my order?

    Yes, we are responsible corporate citizens and ensure compliance with regulations. We issue a detail invoice for all the orders you place.
    In case you don’t get your invoice please Contact The Shoppies team.